Delivery Notes:

Waitakere Hospital Deliveries

If you place an order for Waitakere Hospital please provide name & ward number (female patient may be checked in under their maiden name). Please check first that patient is still in hospital, as hospital stays can be short and they may have checked out of hospital before gift arrives. (If this is the case re-delivery will be at your cost). We recommend if possible for the gift to be sent to a home address.

If you have multiple recipients with different shipping locations, Please feel free to email us a list of names and addresses as this is often easier than doing seperate transactions on the website.

If you have a specific day you would like your gift to be delivered (birthday day etc.) please enter it at check out along with a message for your free gift card included in order. We will do our best to deliver on the day specified but unfortunately cannot guarantee as we use a third party for delivery, once the gift basket or gift hamper leaves Belladonnas it is in the hands of the courier service. We do use a well-established courier company to help ensure a reliable quick delivery. Please also check delivery time frame to make sure gift has time to arrive today specified.

Delivery Notes:

Other Hospitals

Normal courier fees and normal time frames apply.

Please provide name & ward number (female patient may be checked in under their maiden name). Please check that the patient is still in hospital, as hospital stays can be short and they may have checked out of hospital before gift arrives. (If this is the case re-delivery will be at your cost). We recommend if possible for the gift to be sent to a home address.

P O Box

Unfortunately, couriers cannot deliver parcels to P O  boxes or private boxes and Belladonnas does not take responsibility for incorrectly supplied addresses. (You will be charged a re-direction fee if the original address supplied by you is incorrect.)

Courier

Belladonnas use a reputable courier company to deliver our gifts. Once your order is placed you will receive a confirmation email as well as a tracking link via email or text to track your order.

Pick Ups

Yes we allow pick ups by arrangement on 0275155566.  As we are an online store all payments must be made through website, no cash is held on premises.  We are based in west Auckland.

Delivery Days

North Island please allow 1-3 business days (normally delivered overnight)South Island please allow 2-4 business days delivery (weekdays)

Rural Deliveries

Please allow an additional 2-3 business days on top of standard delivery on rural deliveries, as the parcel is forwarded onto your regional mail service, then will be sent on your next mail cycle.

Weekend & Public Holiday Orders

Orders made after midday on Friday or on the weekend will be picked up for delivery on the Monday morning so be sure to take this into account when ordering.

There is no deliveries on Sunday or Public Holidays due to courier being unavailable.

Our courier company deliver to most destinations but please make sure your address details are fully correct & you tick rural thank you

Custom Orders

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